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Customer Service & Repairs

Customer Service and Product Support

E-mail HTC at info@htc.com with questions about one or more of our products.

Repair Program Information

If you have a device that is out of warranty and wish to have it repaired or an HTC branded device that needs service, please contact the appropriate number below or email us at repair_inquiry@htc.com.

  Inside the U.S. Outside the U.S.
Siemens 1-888-556-6504 317-818-6921
iMate 1-888-350-2375 317-818-6986
T-Mobile 1-888-356-2375 317-818-6987
Cingular 1-888-354-2375 317-818-6988
HTC 1-866-449-8358

Note this program is for repair services and not for part orders. If your device needs repair and is within warranty, please contact your local operator.