Advantage X7501 Tips & Tricks

From the Today Screen Typing

Browser Calendar & Contacts

Messaging General Tips

From the Today Screen
TO	DO
See the menu of programs, applications and settings	Tap Start
Customize the Today screen, including the background image	Start > Settings > Personal > Today
Display owner information on the ‘My Info’ screen	Tap Start > Settings > Personal > Owner Information
Open Phone Screen	Press Send/Talk (green button). Tap numbers to dial
Make a call	Tap numbers to dial > tap Talk button (green button).
Call selected name or number	Press Send or tap name
Turn mute on/off during call	Tap Mute/Unmute
Lock or Unlock the device screen and keys	Tap Power button
Change font size to see more/less content on the screen	Start > Settings > System tab > Screen > Text Size
Return to the Today Screen	Press End (unless on a call) or Tap X on any screen
Change the sleep settings	Start > settings > System> Power >advanced
Switch to/from sleep mode	Press Power once (1-2 seconds)
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Browser
TO	DO
Open Browser	Tap Start > Tap Internet Explorer
Browse to Web address	Type in Web address in address bar that appears at top of screen
Set a Home page	In the address bar on top of the Internet Explorer screen, enter the desired Web page address. Tap to open the Web page. Tap Menu > Tools > Options > General tab. Do one of the following: To use the display page as the Home page, tap Use Curent To use the default Home page, tap Use Default
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Voice and Messaging
TO	DO
Access the mailbox	Press the Messaging quick key or tap Start > Messaging
Open selected message	Tap on the message
Compose a new message	Start > Messaging > Select type of messaging account > tap New
Reply to a message	Select the message > Menu > Reply
Reply to All	Select the message > Menu > Reply to All
Forward a message	Select the message > Menu > Forward
View text messages	Start > Messaging > Text Messages
Quickly add common phrases to IM messages	Tap Menu > My Text > Select a phrase in the list
View phone call logs	Start > Phone > tap Call History
Access addresses and phone numbers from Contacts	Tap Contacts
Check spelling	Tap Menu > Spell Check
Check voice mail messages	Press and hold the 1 key, follow prompts
Set the message as priority	Tap Menu > Message Options
Always include the original message, from the list view	Tap Menu > Tools > Options > Message tab > select “When replying to e-mail, include body” check box
Store attachments on a storage card rather than on the device	Tap Menu > Tools > Options > Storage tab, and select “When available, use this storage card to store attachments” check box
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Typing
TO	DO
Access onscreen keyboard	While in application, tap Keyboard icon at bottom center of screen
Access Letter Recognizer / Transcriber	While in application, tap arrow next to Keyboard icon, choose Letter Recognizer
Type a single uppercase letter	Press Cap/Shift and then the corresponding key
Use all uppercase letters	Press Cap/Shift key twice (this is also how you access special symbols or keys like @ or _)
Enter a number or symbol	Press Function key and then the corresponding key
Open the Start Menu	Press Windows Start key
Perform command shown on screen above the key	Press left or right soft key on screen
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Calendar and Contacts
TO	DO
View or edit calendar appointment	Tap calendar icon on today screen
Add a new calendar entry	Select Day/Week/Month > Select Menu > New appointment > enter the desired information, then select Appointment > Save
Delete an appointment	Select Appointment > Menu > Delete
Move between days	Select Day/Week/Month
Add a picture or assign a ring tone to a contact	Tap Start > Contacts. Tap New and enter the contact information. When finished, tap OK. In the list of contact information, you’ll see where you can add a picture or assign a ring tone to a contact.
Create a contact from Call History	Tap Start > Contacts. Tap and hold the desired contact, Menu tap Add Voice Tag. Select the phone number that you want to create a voice tag, and then tap the Record button.
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General Tips
TO	DO
Perform a Soft Reset	Use the stylus to lightly press and hold the Reset button on the back of your device. Your device restarts and displays the Today screen.
Perform a Hard (Factory) Reset	Slide the Volume slider down and at the same time, use the stylus to press the RESET button at the back of your HTC Advantage. Note: This will erase all information on the device and restore it to factory default settings.
Send a Digital Photo or video	From today screen, tap Start > Programs > Pictures and Videos > Select picture or video you want to send > press Send > Select email account you wish to use or MMS
Turn On/Off Bluetooth	Press Comm Manager button on the right side of the device, tap the Bluetooth icon to turn Bluetooth on/off
Turn On/Off Wi-Fi	Press Comm Manager button on the right side of the device, tap the Wi-Fi icon to turn Wi-Fi on/off
Turn on/off flight mode	Press Comm Manager button on the right side of the device tap the Flight Mode icon to turn Wi-Fi on/off
Modify the backlight time-out period)	Tap Start > Settings > Systems > Backlight > Battery Power Note: default is 30 seconds when not in use
Close running programs and/or to free up additional memory	Tap Start > Settings > System tab > Memory > Running Programs tab. In the Running Programs list, tap the program you want to close > tap Stop or Stop All
Reassign programs or shortcuts to program buttons	Tap Start > Settings > Personal tab > Buttons. Tap the button you want to reassign. (To help you identify the buttons, there are numbers and icons representing the original function of the button.) In the Assign a program box, tap the program or shortcut you want to assign. Tap OK.
Change the ring tone	On the Phone screen, tap Menu > Options > Phone tab. In the Ring tone list, tap the sound you want to use.
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Troubleshooting issues
TO	DO
If the battery discharges fast	Turn off Wi-Fi and Bluetooth after using them. Disable Direct Push in Comm Manager. Verify power management settings. (Start > Settings > System tab > Power > Advanced tab) Verify the backlight timeout setting, and suggest the user to decrease it. (Start > Settings > System tab > Backlight > Battery Power tab)
If the screen freezes, responds slowly, or has no response	Soft reset the HTC Advantage by pressing the RESET button with the stylus. Verify that the user is not pressing keys too quickly or repeatedly. Verify battery power level.
If the HTC Advantage is unable to get a UMTS signal	Verify if the SIM card is inserted properly and has been activated. Verify if the SIM card is not locked or temporarily disabled. Check network coverage area with service provider. Test the SIM card in another phone to check if it is damaged.
If the HTC Advantage cannot dial out or receive calls	Verify if the SIM card is inserted properly and it is already activated. Check network coverage area with service provider Check phone function is enabled in Comm Manager. If flight mode is enabled, turn off flight mode. If fixed dialing is enabled, disable it. (Start > Settings > Personal tab > Phone > More tab > Settings button).
If the Camera screen frequently blacks out with a message	To save battery power, the HTC Advantage blacks out the screen and displays the notification message when the Camera program is not in use for two minutes. To reactivate the Camera screen, simply press the CAMERA button
If you are experiencing problems in connecting to and browsing the Internet	Verify if the account has been activated for wireless data services and that the HTC Advantage has the correct GPRS settings. Set up the HTC Advantage for cellular dial-up, verify if the user’s service plan includes CSD dial-up. If using Wi-Fi, verify if the user is within the coverage area of a wireless network, Wi-Fi is enabled on the HTC Advantage, and the correct network key has been entered.
If you have problems in connecting a Bluetooth headset to the HTC Advantage	Check Bluetooth headset is functioning properly. Verify if Bluetooth on the HTC Advantage and the Bluetooth headset are both set to discoverable mode. Check to make sure the correct pass code is used. Verify if the HTC Advantage is paired with another Bluetooth device. If it is, disconnect from that device and try pairing again with the Bluetooth headset.
If the HTC Advantage cannot sync Outlook e-mails automatically with the Exchange	Check the Exchange Server settings have been entered on the HTC Advantage and are correct. Verify if Direct Push is activated in Comm Manager. Verify if the corporate network is using Exchange Server SP2 with Exchange ActiveSync. Verify if the HTC Advantage has successfully completed an initial sync with Exchange Server via GPRS.
If ActiveSync on the PC cannot detect the HTC Advantage	Verify if ActiveSync 4.5 or above is installed on the user’s PC. Try unplugging and reconnecting the USB cable. In ActiveSync on the PC, the Allow USB connections check box must be selected in File > Connection Settings.
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